Frequently Asked Questions

     
     
W
here do you get your information from?

The research is conducted by qualified historians at the Historical Research Center. They utilize an impressive library of books, rare manuscripts and documents. A partial bibliography is published on the back of most parchments.

 

How long does it take?

The printed items are normally dispatched within 48 hours of receipt of your order. The embroidered items are made to special order only. The usual delivery time is approximately 8 weeks. During the busy Christmas season you must allow approximately 10 weeks for delivery.

 

Where are the embroideries made?

They are sewn overseas and are shipped to our suppliers in the USA. We then matt, frame and deliver it to you.

 

What is heraldry and what is a Coat of Arms?

Heraldry dates back to the 12th century, coinciding with the development of armour, around the time of the religious wars - the Crusades. As the knight would be clad from head to toe in armour, a way of recognizing him became necessary. Thus, Heraldry began with the decoration of the knight's coat and shield with a distinctive insignia.

 

Are all Coats of Arms the same?

No. Each name bears a different design on the blazon and the crest. The insignia adopted by the family soon became jealously guarded and the object of great pride.

 

Does the Name History have a Coat of Arms too?

The Family Name History parchments have a literal translation of the blazon of arms/coat of arms. The description of the blazon is written in Norman French - the recognised language of heraldry. The Coat of Arms itself is a separate print.

 

Does every name have a Coat of Arms?

No, not every name. We have most of them on our database. If yours is not there, it means one of two things:
     Your Coat of Arms has not been researched and placed in our database.
     Your Coat of Arms has been researched but not found.
(Click here to find out if we have your name on file.)

 

The spelling of my name has changed.

As our name histories go back a few hundred years it is important to use the authentic spelling as we are more likely to have the original spelling and history.

 

Can you fax/email a copy of the histories?

No. Both our Name Histories and Coats of Arms are covered by copyright and are a saleable item. If you wish to see a sample, click here.